> 2022 > Elizabethtown Gas Ranks Highest in Customer Satisfaction in the East Midsize Segment for 8th Consecu


Elizabethtown Gas Ranks Highest in Customer Satisfaction in the East Midsize Segment for 8th Consecutive Year

UNION, NJ,  December 8, 2022 –  Elizabethtown Gas, a subsidiary of South Jersey Industries (NYSE:SJI), is committed to providing safe, reliable, affordable natural gas service while enhancing the satisfaction of its customers. With that, the utility is proud to be named Best in Customer Satisfaction with Residential Natural Gas Service in the East among Midsize Utilities by J.D. Power for the eighth consecutive year.

The J.D. Power 2022 Gas Utility Residential Customer Satisfaction Study measures critical components that drive overall satisfaction among residential gas utility customers across four U.S. geographic regions: East, Midwest, South and West. In addition to achieving the highest overall ranking among comparable gas utilities, Elizabethtown Gas also received the highest score in the following factors within the East Midsize Segment of the study: Safety & Reliability, Price, Corporate Citizenship, Communications and Customer Care.

“This recognition is a testament to the dedication and hard work of all our Elizabethtown Gas employees who maintain the highest standard for customer service,” said Christie McMullen, president and COO, Elizabethtown Gas. “We treat our customers as valued partners in our efforts to deliver safe, reliable, affordable clean energy.”

For more information about SJI and its subsidiaries, please visit sjindustries.com.

About Elizabethtown Gas

Elizabethtown Gas, a subsidiary of SJI (NYSE: SJI), delivers safe, reliable, and affordable natural gas and promotes energy efficiency to over 300,000 residential, commercial and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For eight years in a row, Elizabethtown Gas has ranked highest in customer satisfaction for residential gas service among east midsize utilities by J.D. Power and Associates. For more information, visit elizabethtowngas.com.

About SJI

SJI (NYSE: SJI), an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries:  SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE).  SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.  Visit sjindustries.com for more information about SJI and its subsidiaries.

Media Contact Information

Media Relations:
Telephone: 609-561-9000 x4496
Investor Contact:
Dan Fidell (609) 561-9000 x7027

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